Adtech flouts data protection law, says ICO

UK – The process of real-time bidding (RTB) used in online programmatic advertising is at odds with data protection law, the Information Commissioner’s Office (ICO) has ruled.

person's hands typing on a laptop at table

The regulator has been investigating how personal data is used when online ads are bought and placed on websites, specifically whether the process complies with the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Under data protection law, people must give their explicit consent to have their data used to serve them with ads, but the ICO ruled that this is not currently happening.

Simon McDougall, executive director for technology and innovation at the ICO, said: “Sharing people’s data with potentially hundreds of companies, without properly assessing and addressing the risk of these counterparties, raises questions around the security and retention of this data.”

Current practices for processing personal data – particularly the processing of special category data without explicit consent – are ‘problematic’, the ICO said.

It also expressed concerns about the complexity of the data supply chain, saying that relying on contractual agreements to protect data is not enough.

The watchdog has warned that it expects the industry to change its approach to privacy notices, use of personal data, and the lawful bases applied within RTB.

McDougall said: “We want to see change in how things are done. If you operate in the adtech space, it’s time to look at what you’re doing now, and to assess how you use personal data. We already have existing, comprehensive guidance in this area, which applies to RTB and adtech in the same way it does to other types of processing – particularly in respect of consent, data protection by design and data protection impact assessments (DPIAs).”

The ICO will work with the industry over the next six months and may conduct another review later in the year if its demands are not met.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts