GfK realigns sector structure and management for new strategy

GERMANY— GfK is to introduce a new sector structure bringing together most of its retail, media and technology research into one group, with custom and ad hoc work in a second.

As of January next year the company will be organised into two sectors: ‘Consumer Choices’ and ‘Consumer Experiences’. The first will incorporate most of the continuous and syndicated work from its existing media and retail and technology sectors, while the second will include its existing custom research division, as well as ad hoc media research.

The two sectors will deploy new global and regional teams, the agency said, and it will be putting the necessary “teams and processes” in place in the remaining months of this year.

The changes come as part of a new strategy called ‘Own the future’, which the agency has devised after conducting an analysis of its services during the past few months. GfK aims to grow 2% faster than the market in the four-year period 2012-2015, with a revenue target of €2bn and an operating margin target of 16%.

The plan is being introduced as the agency’s CEO, Klaus Wübbenhorst, prepares to leave the firm at the end of July 2012. Board member Petra Heinlein, who has been with GfK for 26 years, has also announced her departure at the end of this year to pursue a new career in politics.

Wübbenhorst said: “We find ourselves in a very strong position, but from time to time it is necessary to take stock and assess the situation in order to be open to the new and unknown, and when appropriate, reinvent ourselves… The new strategic direction is a vital evolution. It is the logical development and culmination of the initiatives we have undertaken that have led to GfK’s success.”

GfK said it had made an “excellent” start to the current financial year, with orders as a proporation of expected annual sales ahead of where they were at this time last year.

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts