Intrusive advertising makes consumers less likely to buy from brands

UK – Seven in 10 people find digital advertising ‘annoying and unpleasant’ while 71% state that intrusive advertising makes them less likely to purchase from a brand, according to research from media platform Picnic and YouGov.

Online advertising on smartphone

The research, which was based on an online survey of 2,006 adults carried out between 13th and 16th October, found that 72% of respondents felt that bad advertising experiences would negatively affect their perception of a brand.

In addition, 86% felt that too many adverts on a web page made them feel ‘overwhelmed’ and likely to ignore advertising altogether.

Too many advertisements were the top user experience issue cited by respondents, followed by blocked screen content, accidental clicks, slow load speeds and unstable page content.

The research found support for an advertising-funded internet, with 56% agreeing that they enjoyed reading free content from reputable publishers and 39% saying they liked discovering new products and brands on the open web.

Also, 71% of participants said they would be more likely to feel positively towards adverts if they were fast-loading and did not force clicks or block content.

Matthew Goldhill, founder and chief executive officer at Picnic, said: “If brands and media planners can shift their approach towards prioritising ad solutions that resolve user experience issues on the web, we as an industry can drastically reduce the amount of ineffective, wasted and even damaging ad spend.

“This would not only be better for the environment but would also help to drive more meaningful engagement and returns for brands.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts