Brett Henderson (pictured) has been appointed as global director of customer success. Based in Toronto, he will lead the customer team across territories. Henderson was previously customer success manager at ResponseTek.

The company has also appointed Juliana Almeida and Jenna Boccia to the customer success team, based in London and Toronto respectively. Almeida, who previously managed accounts at comScore, will focus on European relationships, while Boccia will primarily work with clients in North America.

The appointments follow the expansion of the company’s sales team in London, New York and Toronto.

Carl Wong, chief executive, LivingLens, said: “Our latest recruitment of customer success experts allows us to continue to provide our clients with support as growth in our subscription customer base accelerates. We are continually developing the LivingLens platform with new features and our customer success team are fundamental in ensuring clients benefit from the full range of capabilities and gain maximum value.”