Online ads drive almost double the ROI for UK supermarkets

UK – Online advertising results in £1.94 in supermarket sales for every £1 spent by brands, according to a study from Unilever and Nestlé.

Supermarket crop

The year-long research project involving the FMCG companies, along with i2c, Nielsen, Nectar and the Internet Advertising Bureau UK (IAB) found that every £1 spent on online display ads delivered an average of £1.94 in sales.

The study tested ads for nine consumer goods brands – Nescafé, Häagen Dazs, Persil, PG Tips, Magnum, Surf, Maille, Tropicana and Aquafresh – across mainstream desktop and mobile websites including the Guardian, Yahoo!, eBay, Gumtree, AutoTrader and Mail Online.

Purchase behaviour was analysed using a combination of Nectar loyalty card sales data for 12m Sainsbury’s customers, and Nielsen Homescan data, which measures shopping behaviour at UK supermarkets through a panel.

Tim Elkington, chief digital officer at the IAB, said that “the vast majority of sales” that were attributed to the online ad occurred in store.

He added: “The calibre and range of the brands involved in the project gives marketers a reassuring guide as to what their investment in digital will pay back.”

The study was commissioned by i2c, a partnership between Sainsbury’s and Aimia (the owner of the Nectar loyalty programme). All of the ads tracked carried a Sainsbury’s logo. According to a post-campaign survey of 1,200 British adults from i2c, 38% said seeing the Sainsbury’s logo would make no difference to which supermarket they purchased the brand from.

Online ads also had a positive effect on awareness of and favourability towards the brand in question, according to the research, which found that people who had seen the ads were 12% more likely to consider the brand to be ‘premium’. 

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts