Openness around data collection could ease privacy concerns
The study of 385 adult Americans, conducted by data intelligence firm Software Advice, found that 74% of respondents would prefer for their data not to be collected or used at all. Over half ( 54%) strongly agreed that there should be tightened regulations around how companies collect and use customer data.
However, nearly 30% of respondents said they would be ‘a lot less bothered’ about personal data collection if they knew what data was being collected, and why. A further 16% said they would be slightly less bothered in this situation.
Younger respondents were, on the whole, more open to data collection.
“It’s fair to say that the vast majority of our survey’s respondents did not hold favourable opinions of how companies operate within this space,” the authors concluded. “But the deeper insights gleaned from both the breakdown of respondents by age and the introduction of transparency into the equation provide some hope for companies practicing data collection.”
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