Prior to joining IRI, Pak served as senior vice president of operations at Groupon, where he led customer service, merchant services and editorial and is a member of the executive team reporting to IRI president and CEO Andrew Appel.

“IRI is squarely focused on delivering robust operating performance, and Hoyoung’s 20 years of experience and strong track record of leveraging creative operational strategies in highly complex environments such as ours will be critical as we work to deliver even more value to our clients,” said Appel.