Salesforce to make 10% of its staff redundant

US – Customer relationship management software business Salesforce has said that it will reduce its workforce by 10% as part of a plan to reduce operating costs.

Salesforce office building

Salesforce announced the redundancies as part of an SEC filing outlining a restructuring plan that also includes reducing the size of some office spaces.

In a letter to employees, Salesforce co-chief executive Marc Benioff said the environment is “challenging” and that the company’s customers are taking “a more measured approach to their purchasing decisions”.

Benioff said: “As our revenue accelerated through the pandemic, we hired too many people leading into this economic downturn we’re now facing, and I take responsibility for that.”

As of the end of October 2022, Salesforce employed almost 80,000 people, with 11 offices in the US, Europe, UK, Israel and Australia.

Founded in 1999, Salesforce’s customer relationship management (CRM) platform offers businesses a view of their customers. The company also owns several business tools and software products including analytics business Tableau and communication platform Slack. 

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts