SurveyMonkey launches integration platform

US – Customer experience and survey feedback firm SurveyMonkey has launched a partner integration platform, with more than 100 companies signed up to participate.

surveymonkey office

The company said that SurveyMonkey Technology Ecosystem Program (STEP) would help companies build, release and scale SurveyMonkey integrations, and would be supported by SurveyMonkey in the process.

SurveyMonkey allows organisations to collaborate on insights uncovered using the platform, which it said includes enterprise-grade security features and compliance with various industry standards.

Firms that have signed up include Salesforce, Microsoft, MailChimp, Zendesk, HubSpot, Freshworks, Constant Contact and Gainsight.

Tom Hale, president of SurveyMonkey, said: “Having the right strategy and tools in place to collect and act on critical feedback from the community, your employees and your customers is a fundamental part of every successful business.

“The resources and opportunities provided by STEP will make SurveyMonkey an even more invaluable part of every company’s modern tech ecosystem.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts