The agreement between the two companies will see them work together on customer experience and insights for organisations in Belgium, France and the Netherlands.

Möbius focuses on designing and implementing sustainable business strategies, and will use Alida’s Total Experience Management platform to help provide industry-specific insight and engagement strategies.

The Alida partner network provides members with access to support and software from Alida, formerly known as Vision Critical.

Ross Wainwright, chief executive of Alida, said: “The Möbius team is known for their sustainable results in driving impact for their clients through implementing innovative and creative solutions.”

Arthur Wendel, director at Möbius, said: “We are constantly seeking for the best performance options for our customers to deliver quality to their customers.

“The cooperation with Alida enables our clients to get better insights and true understanding through reliable information of their customers and employees.”