Bonobos taps Qualtrics for consumer insight

US— Online clothing brand Bonobos has signed up to use Qualtrics’ data collection platform to gather customer data around its menswear range.

The firm said that using the Qualtrics platform will allow it to send out surveys to customers, giving them a better understanding of what they are looking for and ideas on how products can be improved.

Initial results of the research include Bonobos designing a better fitting shirt and making changes to its sweater and denim ranges.

Craig Elbert, VP of marketing at Bonobos (pictured), said: “Since the start, we’ve built our business on customer input in order to design better-fitting clothes and a better shopping experience. By leveraging Qualtrics as our do-it-yourself research platform, we’re able to effortlessly create intuitive surveys, therby targeting specific markets while working within a lean start-up budget.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts