Dougan (pictured) joins the Informa leadership team from Centrica, where she was director of small business for British Gas, responsible for customer experience and services. She has previously held customer director, and sales and marketing director roles at the business.

She has around 30 years of experience in sales, marketing, customer insights, data insights and brand, in business-to-business and business-to-customer companies.

In the new role, Dougan will focus on creating value from Informa’s first party data, brands and intellectual property.

As a member of the executive committee, she will report to chief executive Stephen Carter. 

Dougan said: "The group has a unique set of specialist brands and first party data, and significant embedded value across its portfolio of intellectual property, creating numerous growth opportunities in today’s increasingly data-driven, digitally enabled world."