MPs rap Diageo marketing boss over research into pub culture
MPs at a Health Committee hearing on alcohol misuse took Fennell to task over extracts from the report that discussed the needs of “pub man” and portrayed his “evolution” from what was described as “an erect apeman with a pint in his hand” through to an “Alpha male” lying “flat on his back”.
Committee member Stephen Hesford MP attempted to link this research to a breach of the alcohol code of practice, which forbids the promotion of intoxication. “This suggests drunkeness to me,” he said. “Is that right?”
Fennell replied: “Yes, that is why it is absolutely useless for maketing alcohol.” He acknowledged that if this information had been used to produce customer communication, it would represent a breach of the code.
However, he told, MPs: “This is consumer research. It led to no actionable insight. On the request of the committee, we sent everything in our files. This is unfiltered research… It does reflect what some consumer behaviour is like and that has to change.
“The company who did this research would have gone to talk to men about their drinking behaviour and they would, I hope, have come back with some insight that was actionable.”
Diageo brands include Smirnoff, Guiness, Baileys and Johnnie Walker. Other companies appearing before the committee today were Molson Coors, Beverage Brands, and Halewood International, as well as a host of advertising and communications agencies.

We hope you enjoyed this article.
Research Live is published by MRS.
The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.
Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.
For example, there's an archive of winning case studies from over a decade of MRS Awards.
Find out more about the benefits of joining MRS here.
0 Comments