Zappi and Circana partner on survey tool

US – Customer behaviour business Circana, formerly IRI and The NPD Group, and customer insights company Zappi have teamed up on a guided survey tool for consumer insight.

Trolley on a laptop

The tool, called Fast Feedback Guided Surveys, will use Circana’s survey capabilities and Receipt Panel data alongside Zappi’s consumer insights platform to help users gather insights from verified omnichannel buyers.

The two companies said the tool was targeted at small to midsize consumer packaged goods (CPG) brands and would provide predesigned surveys with guidance from Circana’s consumer and shopper insights team.

Four preconfigured surveys will be available at launch, with additional surveys currently in development and aimed to be released regularly.

Brad Bane, senior vice-president, survey solutions, at Circana, said: “Connecting the human voice to current shopper activities is essential for companies looking to compete more effectively in the marketplace.

“Our Fast Feedback Guided Surveys, leveraging verified buyer samples drawn from our Receipt Panel, allow clients to derive insights with scale and agility to better address business needs quickly and effectively.”

Steve Phillips, co-founder and chief executive at Zappi, added: “We’re excited to partner with Circana to reimagine the research process, allowing them to increase speed-to-insight for their clients.

“Circana’s Receipt Panel and survey expertise paired with Zappi’s consumer insights platform is a game changer for companies looking to bring more powerful and timely shopper insights to their retail partners.”

We hope you enjoyed this article.
Research Live is published by MRS.

The Market Research Society (MRS) exists to promote and protect the research sector, showcasing how research delivers impact for businesses and government.

Members of MRS enjoy many benefits including tailoured policy guidance, discounts on training and conferences, and access to member-only content.

For example, there's an archive of winning case studies from over a decade of MRS Awards.

Find out more about the benefits of joining MRS here.

0 Comments


Display name

Email

Join the discussion

Newsletter
Stay connected with the latest insights and trends...
Sign Up
Latest From MRS

Our latest training courses

Our new 2025 training programme is now launched as part of the development offered within the MRS Global Insight Academy

See all training

Specialist conferences

Our one-day conferences cover topics including CX and UX, Semiotics, B2B, Finance, AI and Leaders' Forums.

See all conferences

MRS reports on AI

MRS has published a three-part series on how generative AI is impacting the research sector, including synthetic respondents and challenges to adoption.

See the reports

Progress faster...
with MRS 
membership

Mentoring

CPD/recognition

Webinars

Codeline

Discounts